What Happens Between Booking and Moving Day

People book a mover and then hear nothing, which is unsettling and sometimes justified. Here is what the period between should actually look like, so you know whether to be concerned.

Just-In-Time Moving works throughout Washington and Washington County.

At booking

You should receive a written estimate stating the basis, crew size, expected hours as a range, what is included and what would change the price. Plus the terms on deposits, cancellation, rescheduling and payment.

Read those terms then rather than later. If a closing date could slip, that is the moment to understand what happens.

Keep everything together and accessible, not in a box that will be on the truck.

A few weeks out

This is when the certificate of insurance should be arranged if your community or building needs one. Ask the association exactly what they require, in writing, and pass it on.

Broker processing is slow and additional insured endorsements slower, so this genuinely needs weeks rather than days. It is the commonest cause of a delayed start around here.

Also the point to confirm gate access, permitted moving hours and any truck size restriction.

The week before

Expect a confirmation: the date, the arrival window, the crew size and the address. If you have not heard by then, call. A company that has not confirmed a week out may have a scheduling problem it has not told you about.

This is also when to tell them about anything that has changed. A sofa sold, a treadmill acquired, a closing date moved. Changes are manageable with notice and expensive without.

The day before

A final confirmation of the arrival time is reasonable to expect.

Your side: finish packing completely, have utilities on at the destination, clear both routes, and put the essentials box in your own vehicle.

On the day

Expect the crew to walk the property with you before starting, confirm what is going and what is not, and point out anything already damaged.

Paperwork should be explained rather than pushed at you. Never sign anything blank.

What poor communication looks like

No written estimate. No response to messages. A refusal to confirm a date in writing. Vagueness about who will actually arrive.

Any of those a fortnight out is worth acting on while you still have time to book somebody else.

Call (435) 862-3080 or email office@movingjustintime.com.