The Paperwork You Sign on Moving Day
Documents get signed on a driveway, in a hurry, while people are carrying furniture past. They are still contracts.
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The paperwork on a moving day arrives at the worst possible moment: the truck is there, the crew is working, and you are being asked to sign something while thinking about six other things.
It is worth knowing in advance what these documents are, because signing them changes your position.
Just-In-Time Moving works throughout St. George and Washington County. We are licensed in Utah and carry general liability insurance.
The bill of lading
The contract. It is the document that governs the move, and it takes precedence over what anybody said on the phone.
Before signing, check the pickup and delivery addresses, the dates, the pricing basis, the valuation level, and any special instructions you agreed. Confirm the company named is the company you hired.
You should be given a copy. Keep it, and keep it accessible rather than in a sealed box.
The inventory
On a long-distance move, a list of what is being loaded, frequently with condition codes noted against each item.
This is where a lot of later disagreement is decided. Those codes describe the condition of your furniture before it moved, and if a piece is recorded as scratched at the outset, that is the starting point for any claim.
Walk through it rather than accepting it. If you disagree with a condition note, say so before signing and have it amended. Adding your own note is legitimate.
At delivery, check items off as they come in and note anything damaged or missing on the document at that point, before signing for receipt. Signing a clean delivery receipt and raising a problem the following week is a considerably weaker position.
What never to sign
Blank or partly completed documents, on any assurance that they will be filled in afterwards. This is the single most common feature of moves that go badly wrong.
Anything you have not read because somebody is waiting. Take the minute. A crew can wait a minute.

Payment
Establish beforehand when payment is due and what methods are accepted. Be cautious about large sums demanded in cash, and about any request to pay by wire or gift card, which is never legitimate.
Get a receipt.
Keep it together
Bill of lading, inventory, estimate and any correspondence, in one folder that travels with you. Claim deadlines are short, and the paperwork is what a claim rests on.
Call (435) 862-3080 or email office@movingjustintime.com.

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